PRIVACY POLICY
We attach great importance to your privacy. In this privacy policy, we clearly explain what data we collect, why we do so, and what rights you have.
Do you have any questions after reading this? Feel free to contact us — we are happy to help.
WHAT DATA WE COLLECT:
When you visit our webshop or place an order, we may collect the following data:
Personal data:
- First and last name - Address details - Email address - Phone number - Payment details - Technical data - IP address - Browser and device details - Cookie data - Order history.
We never collect more data than necessary.
WHY WE COLLECT THIS DATA:
We use your data for the following purposes:
- Processing and delivering your order - Customer service and communication - Sending order updates - Marketing (such as newsletters, if you have given consent) - Analysis and improvement of our webshop - Legal obligations (such as tax administration).
LEGAL BASIS FOR PROCESSING:
We only process personal data when there is a valid legal basis for doing so:
- Performance of a contract (e.g., to deliver your order) - Consent (e.g., for newsletters) - Legitimate interest (e.g., improving our services) - Legal obligation (e.g., statutory tax record-keeping requirements).
HOW LONG WE RETAIN YOUR DATA:
We do not retain your data longer than necessary. - Tax data: 7 years (legal obligation) - Account and order data: as long as you are a customer - Marketing data: until you unsubscribe - Analytics data: according to the retention period of the relevant service.
WITH WHO WE SHARE YOUR DATA:
We only share your data with parties/apps necessary to provide our services.
WEBSHOP PLATFORM:
Our webshop runs on Shopify. Shopify processes data on our behalf and complies with international privacy laws.
PAYMENTS:
Payments are processed via secure payment providers.
SHIPPING PARTNERS:
For shipping, we work with: - Sendcloud - External fulfillment partners.
REVIEWS:
We use Judge.me for customer reviews. ANALYTICS: We use Shopify analytics to analyze website usage.
EMAIL MARKETING:
We use Klaviyo for email campaigns. We have entered into data processing agreements with all these parties where necessary.
YOUR RIGHTS:
You have the right to: - Access your personal data - Have data corrected - Have data deleted - Object to processing - Withdraw your consent - Transfer your data (data portability).
You can expect a guaranteed response within 10 hours of sending your message.
HOW TO EXERCISE YOUR RIGHTS:
Do you wish to exercise your rights or do you have a question regarding privacy?
Contact us at: info@realstrengthon.com
We will assist you as soon as possible.
SECURITY OF YOUR DATA:
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. Our website uses a secure SSL connection (indicated by the padlock icon in your browser).
COOKIES:
Our webshop uses functional, analytical, and marketing cookies. Cookies help us to: - Ensure the website functions correctly - Gain insight into visitor behavior - Show relevant advertisements. You can find more information about this in our separate cookie policy.
CHANGES TO THIS PRIVACY POLICY:
We may update this privacy policy from time to time. The most up-to-date version is always available on our website. We recommend that you review this policy regularly.