FREQUENTLY ASKED QUESTIONS

WHAT IS THE RETURN POLICY? 

You can contact our team via email at info@realstrengthon.com 

Please include the reason for your return. 

You have 14 days from the date of receipt to return your item. 

Please check our 'Return Policy' page at the bottom of the website for full details regarding returns. 

WHAT ARE THE SHIPPING COSTS? 

Orders over €75 qualify for free shipping.

For orders under €75, shipping costs apply; these will be displayed at checkout. 

WHEN WILL I RECEIVE MY ORDER? 

Your order is handled with the utmost care and shipped as quickly as possible. 

The exact delivery time depends on the destination and the workload of the delivery services. 

Once your order has shipped, you will receive a tracking code to monitor the shipment.

 Please note that the stated delivery times are estimates and may vary in exceptional cases. 

We do our utmost to deliver your order to you as quickly as possible! 

Haven't received a tracking code? 

Please contact our team as soon as possible. 

You can do this via the contact form on our website or by sending a personal email to info@realstrengthon.com

CHANGING AN ORDER AFTER PAYMENT?

 Did you make a mistake with your order, such as selecting the wrong size or color? 

Please send an email to info@realstrengthon.com as soon as possible. 

We will do our best to modify the order. We will let you know if this is no longer possible.

 IS THERE CUSTOMER SERVICE? 

Yes, absolutely! 

We have a customer service team ready 7 days a week to answer all your questions. 

Do you have questions about one of our products or anything else? 

Don't hesitate to contact us directly. 

You are guaranteed a response within 10 hours of sending your message. 

Email: info@realstrengthon.com

WHEN DO I GET FREE SHIPPING? 

You qualify for free shipping on orders over €75. 

HOW DO I BECOME AN RS on. ATHLETE?

To become an athlete, you can check our athletes page at the bottom of the site or send an email directly to: info@realstrengthon.com